Reckon Consultancy ensures 100% customer satisfaction. In case of any duplicate charge due to processing error, failing to fulfill any of your special consultancy requirements or not able to complete your consultancy as per the delivery policy, your complete consultancy amount will be refunded.
Your refund would be processed as per the chart below:
All refund requests will be fulfilled as per the following arrangement:
- If request for refund is made within 48 hours, you would be eligible for 66% refund (less 10% service & processing fee).
- If request for refund is made between 48- 120 hours, you would be eligible 33% refund (less 10% service & processing fee).
- If customer is failed to provide briefing and requirements of his project within 7 days than amount he has paid is non-refundable.
- No refund request will be entertained after 120 hours of your initial consultancy delivery, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
All refund requests should be communicated to the support department. Reckon Consultancy, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis. How to claim your refund
To assure your refund request is approved, please make sure you meet the following requirements:
- Claim your refund specifying your concern by contacting us
- We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department.
After the refund, your consultancy rights would be obtained by Reckon Consultancy and you would not be able to display any version of the consultancy sent by company. Let us also specify that:
- Since the consultancy rights would now be transferred to the company, you agree that you will have no right (direct or indirect) to use any response or other content, work product or media, nor will you have any ownership interest in or to the same.
- Working in collaboration with the Government Copyright Agencies Reckon Consultancy would share Copyright Acquisition information for the refunded consultancys that would restrict the re-use of the consultancys as original consultancys in the future.
If you have any questions or concerns about our Refund Policy, please contact us by clicking here.
